Objectives for this one day course are for participants to learn, understand and engage on:

  • The expectations and responsibilities of the Steward’s role with respect to member representation and their interactions with the Member Resource Centre (MRC) and their Union Representative
  • The significance and technical requirements of a proper investigation and how that will either win or lose a grievance
  • The principles of Progressive Discipline
  • The importance of note taking and utilizing the Investigation Sheet throughout all steps of the grievance

This course is designed for Shop Stewards and Unit Executive Officers.

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