Objectives for this one day course are for participants to learn, understand and engage on:
- The expectations and responsibilities of the Steward’s role with respect to member representation and their interactions with the Member Resource Centre (MRC) and their Union Representative
- The significance and technical requirements of a proper investigation and how that will either win or lose a grievance
- The principles of Progressive Discipline
- The importance of note taking and utilizing the Investigation Sheet throughout all steps of the grievance
This course is designed for Shop Stewards and Unit Executive Officers.