Continuing Care Assistant (CCA) Day Profile- Jacey

Continuing Care Assistants (CCAs) provide personal care to clients, patients, and residents to support their physical, emotional, psychological, and spiritual needs so they can function at an optimum level during their day.  

Since CCAs are a crucial part of the nursing team, we’re shining the spotlight on Jacey who works at a long-term care home this Nursing week.

Jacey completed the Health Care Aide Program-Medicine Hat College, CPR/First Aide, and WHMIS. She’s also certified for Dementia Client Care through my program at Medicine Hat College.

Jacey’s typical day comprises shift change report at the start and end of each shift where they share ongoing assessments about care needs for residents. She also physically assists residents with personal care such as daily baths and prepares them for breakfast, takes them for lunch and a lay down for an afternoon nap. Jacey sometimes subs as an activity worker by serving coffee and playing bingo with them.

Jacey’s favourite part of the job is being there for the residents who either have no family or their family can't come see them. She loves being able to make them smile, giving them a helping hand, or just giving them a hug to make them feel better when they're sad.

Jacey is proud of the moments when she is able to make a resident’s bad day better; when she holds their hand, listens to them even when she’s just walked in for her shift. 

We are honoured to celebrate the Continuing Care Assistants who work tirelessly everyday as part of the essential front line heroes in Health Care.

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