Objectives for this one day course are for participants through a comprehensive review of advanced case studies will learn, understand and engage on:

  • The expectations and responsibilities of the Steward’s role with respect to member representation
  • The complexities of the grievance process from step one through to arbitration
  • The significance and technical requirements of the Duty of Fair Representation
  • The importance of note taking and utilizing the Investigation Sheet throughout all steps of the grievance

This course is designed for Shop Stewards and Unit Executive Officers.

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