Objectives for this one day course are for participants through a comprehensive review of advanced case studies will learn, understand and engage on:
- The expectations and responsibilities of the Steward’s role with respect to member representation
- The complexities of the grievance process from step one through to arbitration
- The significance and technical requirements of the Duty of Fair Representation
- The importance of note taking and utilizing the Investigation Sheet throughout all steps of the grievance
This course is designed for Shop Stewards and Unit Executive Officers.